Organic and Pure Skincare

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Popular FAQ

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Whole-Health Priority

Where should I start?

Welcome to your clean living journey!

The best place to begin is by exploring our main collections page where you can discover our seriously clean cosmetics, wellness lab panels, and health products.

If you're new to clean beauty, we recommend starting with our samples collection to find your perfect match without commitment.

For those with specific ingredient concerns, check our comprehensive ingredient avoidance guide to find products tailored to your needs. We also offer a personalized free clean cosmetics consultation where our experts help you find your ideal shade and product match.

More starting points:

ALL COSMETICS

TITANIUM DIOXIDE-FREE MAKEUP

MICA-FREE MAKEUP

WHAT DOES HEAL YES! AVOID?

WELLNESS

LAB PANELS

What are shipping rates? How about the return policy?

Shipping is simple and affordable with Heal Yes! For USA orders $49 and above, shipping is completely free - just add your favorites to cart and enjoy complimentary delivery. Orders under $49 within the USA have a flat shipping rate of just $3.99-4.99. We ship globally, and for Canada-based orders over $150 USD, shipping is also free. We're USA-based and ship from Texas.

All orders are processed quickly, and you'll receive tracking information once your package ships. We continually expand our international shipping locations, so if your country isn't currently available, feel free to contact us as we may be able to accommodate special shipping requests.

Many small and medium-sized beauty and wellness companies avoid returns, but we certainly allow them! With a few caveats, that is: Returns (or exchanges) can happen within 30 days of receiving your items. Final-sale items include samples, lab tests, gift cards, or any other item labeled 'final sale.' Read more about our friendly policy here.

Why is Heal Yes! the best?

Heal Yes! was born from a personal health crisis and a shocking discovery about cosmetic safety standards.

Did you know the EU has banned or restricted over 1,300 ingredients from cosmetic products, while here in the US, only 11 have been prohibited or restricted?

This massive gap in safety standards inspired our founder to create the cleanest possible formulas that meet the highest international standards. We say NO to toxins so you can say YES to health, confidence, and seriously clean living.

Every Heal Yes! formula is crafted without talc, nanoparticles, parabens, gluten, synthetic fragrances, carmine, and hundreds of other questionable ingredients.

Our products are 100% cruelty-free, most are vegan, and we offer specialized formulations for every need - from mica-free makeup to titanium dioxide-free cosmetics.

We also provide unique lab testing services to help you understand your body's specific needs.

With our 30-day happiness guarantee and commitment to full ingredient transparency, choosing Heal Yes! means choosing health and peace of mind.

What are the shipping rates? Where does Heal Yes! ship?

Shipping is simple and affordable with Heal Yes! For USA orders $49 and above, shipping is completely free - just add your favorites to cart and enjoy complimentary delivery.

Orders under $49 within the USA have a flat shipping rate of just $3.99-4.99.

We ship globally, and for Canada-based orders over $150 USD, shipping is also free. We're USA-based and ship from Texas.

All orders are processed quickly, and you'll receive tracking information once your package ships.

We continually expand our international shipping locations, so if your country isn't currently available, feel free to contact us as we may be able to accommodate special shipping requests.

Where's my package?

After placing your order, you’ll receive a simple confirmation email. On the following business days (Monday–Friday), we’ll send you a separate email with tracking information.

Didn’t receive these emails?

Please check your spam or junk folder. If you still can’t find them, feel free to contact us—we’re happy to help!

The unique lab tests seem helpful but expensive; if I had to pick one, which do you suggest?

The lab tests we offer within Heal Yes! are unique—self-assessments you won't simply find in a doctor's office—and can provide utterly invaluable insights about wellness. Here are a couple tests to consider at the forefront:

1. Amino Acid Health Assessment: This is the best test to help identify the areas of your personal health to focus on first! This test is conducted via urine.

2. Comprehensive 14-Panel Chronic Fatigue Profile Blood Test: With an eye on hormones, chronic inflammation, thyroid function, anemia, diabetes, metabolic function, stress, and two common viruses; this panel is a powerful tool towards your wellness goal. This test will require you to pop by your local LabCorp for a blood-draw.

Also, consider these two panels, especially if you suspect you have methylation (e.g., MTHFR) issues:

3. Optimal Wellness Genetic Insights Panel Cheek Swab: This comprehensive self-analysis option analyzes genetics in 7 key areas of health (methylation, neurotransmitters, mitochondrial health, detoxification, inflammation, and more) and provides genetically targeted nutritional suggestions. This test is conducted via a cheek swab.

4. MTHFR/COMT Genetic Methylation Profile Cheek Swab: When methylation is working, it helps you feel full of energy, in a good mood, and just generally well! When it is not working, you can feel tired, depressed, irritable, run-down, susceptible to infections, foggy-brained, and just plain "toxic." This genetic methylation profile looks for two specific gene variants key in methylation. This test is conducted via a cheek swab.